Test Manager

Full Time Permanent

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Due to significant growth in our RF Service Line, TUV SUD are now looking to recruit an additional Manager to lead an RF focused operational team. The purpose of this role is to develop a team of high performing technical staff to deliver an environment and services which provide a great customer experience for a key account, and which enables the team to scale up for new technologies, growth and self-development. Additionally, it is expected that continued commitment to automation and best practice will be implemented to ensure that the work is conducted on time and with a high level of quality.
Main Duties & Responsibilities:
* Overseeing the welfare and development of the relevant teams, including conducting Personal Development Reviews, dealing with attendance, performance and conduct issues.
* Responsible for achieving operational excellence standards/targets, optimising report lead-times and resource utilisation for our key account testing services.
* Ensuring we have the correct accreditations, capability and resource to conduct the work quoted.
* Working with the sales teams to qualify and prioritise work which supports our growth strategy.
* Supporting Quality and Accreditation processes including preparing capital equipment evaluations and supporting new service development.
* Ensuring a safe working environment; responsible for COSSH assessments, risk assessments and safe systems of work by ensuring these are current.
* Responsible for provision of technical support for all internal stakeholders.
* Overseeing all customer account activities and working with the RF Management team to organise shared resource where required.
* Developing deputies and succession planning within the team.
Essential Criteria:
* A proven track record of leading a team of technical specialists in an engineering environment
* A motivational team player, with a positive “can-do” attitude who pro-actively manages conflict and positively engages with colleagues.
* Open to change, new experiences and cutting-edge technologies
* Exceptional organisational skills and the ability to multitask and prioritise workload based on an agreed business requirement.
* A track record of exercising a good balance between technical judgement and commercial awareness.
* A proactive approach to change and self-development.
Desirable Criteria:
* Experience of testing and compliance of products within an accredited Test House environment