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Position: Technical Services Manager
Job Type: Permanent
Location: North Essex
Salary: £45,000 – £50,000
The Role:
Working from the office, you will be responsible for leading and developing a small team of service engineers.
You will work together to deal with technical customer enquiries (both sale and pre-sale), the service, repair and installation of equipment, and also produce custom quotations.
Requirements:
Experience in a service or technical support environment (ideally within Chemistry/Medical/Lab equipment)
Previous management experience – including performance reviews and development
Experience with setting and developing KPI's
Fully IT literate (MS packages – mostly Excel)
Ability to read and understand wiring diagrams and instruction manuals (for electro-mechanical equipment)
Benefits:
Salary in line with experience
Comprehensive training
Flexible working hours
Five weeks holiday + bank holidays
Pension contribution
Discretionary annual bonus
If this role is of interest, please send a copy of your most recent CV with an up to date contact number