Maintenance Operative

Full Time Permanent

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The Maintenance Operative carries out inspections and maintenance work to the highest standard work on newly sold homes within the Divisional area.

The role of Maintenance Operative reports to the Customer Care Manager.

Principal accountabilities of the Maintenance Operative role include:

Diagnose and carry out inspections, maintenance and remedial works of new homes as outlined on the weekly schedule.
Log completed maintenance and follow up where required.
Complete and return job sheets on a weekly basis to the Customer Care department.
Maintain regular contact with the Customer Care department to update them on any further work required or any amendments to the weekly schedule that are required.
Effectively communicate with customers with regards to the outcome of any inspections or maintenance work completed and answer any questions.


Experience of working as a Maintenance Operative or similar, ideally within the house building industry.
Multi-skilled experience of various disciplines such as carpentry, tiling and painting.

Skills and Aptitude

Excellent planning and organisational skills
Excellent interpersonal skills, with the ability to communicate effectively at all level
Effective listening skills
Good administration skills
Able to work to tight deadlines and schedules
Ability to work on own initiative
Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)
Committed to working and driving safely and securely at all times
Committed to diversity and inclusion