Jobs Near Me
Logistics Administrator / Customer Advisor
£23,000 Wickford / Chelmsford Location
Free parking !!! Monday to Friday Full time (office based)
I am recruiting for a Customer Advisor to update and assist customers after the initial sales process in a buzzy logistics department.
Your role will be to improve and develop customer service capabilities for the service and operations team. You will work within a team and have the support of a team supervisor.
ROLE & RESPONSIBILITIES:
• Respond to customer enquiries by phone, email, web queries
• Provide ETAs
• Work closely with the transport planners
• Resolve customer issues i
• Answer all incoming service calls (from customers not drivers)
• Respond to all customer emails
• Manage and resolve all queries on the service log
If you are looking for a new opportunity and have logistics or customer service experience please contact me to discuss this role
Car driver with transport is required due to the rural location