Key Account Manager

Full Time Permanent

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Key Account Manager

Monday to Friday – 37.5 hours

Salary – £24,000 to £27,000 DOE

Own Transport a Necessity

Our client is a ‘Planet First’ Technology company who is enjoying rapid growth. Due to their continued expansion, they require an ambitious logistics professional to help us manage deliver the best possible service to our clients.

Your Responsibilities

Reporting to the Logistics Manager, the role entails: –

* Engaging with customers to organise and support deliveries of fuel.

* Effectively managing customer expectations in line with achievable operational service levels

* Working with haulage contractors to arrange collections and deliveries.

* Reconciling fuel movements, ensuring an audit trail from fuel terminal to client site

* Developing strong working relationships with key staff at terminal operators, haulage companies and customers.

* Ensuring high level of customer service.

* Being a day-to-day face of the company for our client base.

Person Specification
Do you have the following qualities?

* First class customer service skills

* Common sense approach to problem solving

* Able to prioritise effectively

* Ability to calmly manage operational issues as they arise

* Ability to work both independently and as part of a small team

* Excellent, all-round communication skills

* Well organized and comfortable managing multiple projects simultaneously

* Comfortable representing the company externally

* Be quick thinking and able resolve problems with enthusiasm

* Able to come up with new ideas / ways of working and implement them

* Strong desire to learn, grow, and succeed

* Use of Excel, Word and MS Office