IT Helpdesk Technician Apprentice

Full Time Permanent

Jobs Near Me

Are you looking to start your career in IT Support? Do you want to be part of an experienced team where you will develop new skills and knowledge in the IT industry? If the answer is YES, then this is the right opportunity for you.

PETA are proud to be working with their client to support them with the recruitment of an IT Helpdesk Technician Apprentice.

This role is a fantastic first step towards working in IT support with local schools. You will be part of a team where you will learn everything about IT support, schools broadband and much more!

Training to be provided

Full training towards L3 Information Communication Technician: Support Technician will be provided. You will complete a 22-month apprenticeship.

About the role

As an IT Helpdesk Technician Apprentice, you will be:

Supporting all IT related issues from a remote support helpdesk
Supporting work with external network support providers
Remotely supporting the network administrators and IT coordinators with maintenance and installation tasksBenefits

28 days holiday including Bank Holidays
Pension Scheme
Benefits Scheme Perkbox
Fantastic Progression OpportunityEssential Skills

As our IT Helpdesk Technician Apprentice, you will have a keen interest in IT and be eager to learn new skills. You will also be required to possess the following skills and qualifications:

Good numerical and literacy skills and good levels of computer literacy
Excellent organisational skills with the ability to prioritise
Good analytical/problem solving skills
Great customer service focus
Good communication and interpersonal skills
GCSE Maths and English with grades A*-C/4-9 or level 2 equivalentDesirable Skills

Holding a driving licence would be desirable but not essential during the apprenticeship.

About Company

The company provides straightforward, innovative, and hassle-free IT support to education providers. They have an extensive client base of schools in the South East and over 15 years' experience in the sector, providing a proactive, friendly approach to IT support that has been developed specifically with the needs of educators in mind.

Don't miss out on this excellent opportunity. Apply today for the role of IT Helpdesk Technician Apprentice!

Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete. Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible.

We look forward to receiving your application