Customer Support Assistant

Full Time Permanent

Jobs Near Me

Customer Support Assistant

Monday to Friday – 37.5 hours

Salary – £21,000 – £23,000 DOE

Own Transport a necessity

Our client is a ‘Planet First’ Technology company who is enjoying rapid growth. Due to their continued expansion, they require a Customer Support Assistant to support their sales managers and to provide day to day support to their customers

Your Responsibilities

Reporting to the Managing Director, you will be responsible for:-

* Supporting the COO and Sales Manager;

* Provision of information to customers;

* Management of sales database;

* Drafting tender applications; and responses;

* Providing assistance for customer orders,

* Building relationships and maintaining regular contact with customers, to drive relationships forward.

* Participating in client review meetings and presenting on client specific activity

Person Specification

Do you have the following qualities?

* Ability to build strong relationships with customers.

* Ability to work both independently and under instruction.

* An organised, systematic approach to prioritise and keep on top of daily tasks with a keen eye for detail.

* Proficiency with MS Office Suite, particularly MS Excel

* In-depth understanding of and customer service practices

* Excellent communication skills

* Analytical and multitasking skills

* Articulate and confident representing the company

* Enjoy working in a small team;

* Has an interest in the green economy;

Is adaptable, resilient and prepared to grow with the role and the business