Customer Service Administrator

Full Time Temporary

Jobs Near Me

A dynamic technology and communications company in Chelmsford is looking to recruit a Customer Service Administrator working Monday – Thursday 09.00 – 17.30, Friday 09.00 – 17.00 (37.5 hours a week) paying £10.50 – £11.00 per hour and this is a temporary – permanent position starting next week.

This Customer Service Administrator would suit a confident, organised person with a keen interest in dealing with Customers and Technology. Some previous experience in an office based Customer Service role would be advantageous
as you strive to deliver excellence to our growing customer base.

Key responsibilities include:
– Offer excellent customer service via phone and email
– Build customer and supplier relationships
– Negotiation with suppliers/manufacturers
– Dealing with courier companies in relation to customer orders
– Dealing with phone enquiries in relation to customer orders and stock
– Managing customer service inbox and ticketing systems
– Processing Customer details on various customer portals

Skills Required:
– Highly motivated team player with good interpersonal skills
– Likes telephone work
– Good communication skills, both written and verbal
– Good punctuality and time management
– Ability to take initiative and to work under pressure with minimal supervision.

Personal Qualities:
– An ability to hit the ground running to deliver excellent customer care
– Willingness to learn

Once this position goes permanent the additional information/benefits you would gain:
– Free on-site parking
– Regular company social event
– Agile working
– Employee assistance programmes, cycle to work and more
– Holiday: 23 days per year + bank holidays + birthday off

Please apply to this Customer Service Administrator if you have the relevant experience and available to start work next week with your CV and Laura will be in touch #officejobs