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Customer Service Administrative Officer

Full Time Permanent

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Customer Service Administrative Officer – Portsmouth – GB14300

YOUR ROLE

The main role is to assist the Logistics department in maintaining a high level of Administrative support to the MOD customer against the FMSP contract. To carry out assigned tasks including Shipment of stores overseas, processing new stock to maintain the customer account and dealing with customer enquiries.

YOUR RESPONSIBILITIES

Undertake a range of administrative duties within the Contract Logistics administrative Team as allocated by the Team Leader.
Process documents and information received from a range of sources to maintain the KPI's.
Collate and extract data from MOD systems and produce routine reports for the customer.
Specific RN customers are allocated to the role to process stores requirements both within the UK and overseas.
To act as the main focal point for all their Customer enquiries.
Process and manage sea-freight containers for their specific customers.
To process all airfreight requirements IAW FMSP contract ensuring all country specific regulations are adhered to.
Monitor and process all OPDEF, SPEED and high priority requirementsYOUR SKILLS AND EXPERIENCES

Strong Administrative Skills – previous experience advantageous
Competent use of Microsoft Office software
Able to communicate at all levels in varying situations.
Drive, determination in the delivery of Continuous Improvement.
Desirable: Understanding of Warehouse requirements.
Ability to work individually or as part of a team
Ability to deliver to tight deadlines in an organised and informed manner
Good communication skillsGOOD REASON TO JOIN

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

ABOUT KUEHNE+NAGEL

With over 76000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

CONTACT

UK resourcing team
(url removed)