Customer Advisor – Complaints Handler

Contract Full Time

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Are you looking for a role that can really make a difference?

Join a team that can impact people's lives every daily whilst working in a dynamic, fast paced environment.

Long term/ongoing temporary contracts leading to permanent opportunities

– £12.49 per hour

– 33 days holiday each year

– 5 days over 6, Monday-Saturday, various shifts available between 8am – 6pm. Please see bottom for more information on shifts. Working roughly 1 Saturday in every 6 weeks.

– Must have experience in the handling of complaints. This will involve admin work on complaints submitted and also taking direct calls from customers to resolve any issues at hand.

– Remote working once trained/training can last a minimum of 6-8 weeks – 2 days a month in the office after training has been completed.

– On site restaurant facilities

Whatever your background, if you are Customer focused and self-motivated this could be an excellent opportunity for you to join a major high street bank on our Complaints Handling team.

With a first-class training programme all you will need are first class customer service skills, be comfortable with different computer systems and enjoy a fast-paced environment, all whilst working as part of a great team.

Interested? Apply now and our recruitment team will be in touch to get things moving!

Contract length: 12 months initially

Job Types: Full-time

Salary: £12.49 per hour

35 hours per week over 5 days

Shifts – Training in office for 6-8 weeks then work from home apart from 1-2 days per month in office