Community Integration Advisor (WHP JETS)

Full Time Permanent

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Our client in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for WHP JETS Community Integration Advisors to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

As a WHP JETS Community Integration Advisor you will be proactively engaging with local Job Centres to increase the amount of participants we have starting on the JETS programme.  You be will actively engaging with all aspects of the JETS provision, such as our Supply Chain and Employer Account Managers so that you have a full working knowledge of what JETS offers and are confidently able to promote this to our stakeholders.   This engagement will take place through a mix of digital channels and face to face interactions.

Predominantly based within the local community, and where possible, Job Centres, the role holder will be expected to increase the amount of participants attending their Start Meetings with JETS as well as starting on the programme. The role will involve engaging with Job Centre colleagues to ensure they are confident in promoting the JETS contracts to participants and may involve engaging and interacting with participants during their appointments with Job Centres and form part of a warm handover process.  The WHP JETS Community Integration Advisor will also be required to source provision within the community for the delivery of any training that is required and not currently provided by our Supply Chain.  Matching participants to training provision secured will be a further duty of the role and will require strong rapport and engagement skills as well as the ability to effectively promote the services provided by partner organisations within the community.  The ability to drive or access to strong travel networks is essential for this role.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within Central England regions of Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham and Herefordshire & Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

Our client  operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries in a fast pace target driven environment. Additionally an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.


Home based – The support will be predominately delivered as face to face interaction and will be part an outreach team, with an element of virtual delivery.

Working across various outreach sites in Central England (CPA 1) – Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

 Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

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