Business Support officer

Full Time Temporary

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Connect2Kent are currently recruiting for a business support officer for the 18+ care leavers service with KCC.


Hybrid working Main duties and responsibilities:

To support the day to day administrative and business support functions of the team and the wider service including the monitoring of emails and telephone messages for team members.

To support managers in the processing and monitoring of a range of financial and procurement transactions to help ensure that budgets are properly managed, and procurement policy adhered to. This post does require a range of numerical and financial skills and a good understanding of processes.

To act as a point of contact to ensure that internal staff, partners and members of the public who contact the team are dealt with efficiently and consistently. This will include dealing with queries, assessing the nature of telephone calls, referring them to the appropriate person, and receiving visitors in a courteous, prompt and efficient manner.

To maintain, monitor and update office systems in an accurate and timely manner. This includes information management systems e.g. Liberi, EHM, databases and electronic files.

To update, modify and retrieve data from systems and prepare standard and non-standard reports. To quality assure data held on different systems to ensure accuracy in order to provide reliable information on which management decisions can be made. To record and retrieve data using a range of spreadsheets.

To produce all types of documents, from handwritten and recorded sources, drafting routine correspondence on behalf of the service, and tracking responses within appropriate timescales, in order to provide a reliable and high-quality service.

To arrange and coordinate meetings on behalf of the service, including emailing relevant documents in advance of meetings and using IT to record meetings as and when required to do so. To ensure that meetings run effectively, action points are followed up and accurate records are distributed to relevant parties following the meeting.

To support managers and staff with a range of HR processes including recruitment and induction to ensure that prescribed practices are followed.

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Please feel free to contact (url removed) if you have any questions

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates